CRASH Test your Customer Service

CRASH Test your Customer Service

Jun 15

Tweet Would your business survive a CRASH Test in customer service?   Contactability As a business are you contactable.  Can customers reach you when they need something?  Or do they leave a voice mail or have to dial one of the many numbers listed on your business card? Reliabilty Can your customers rely on you for consistent service? Surely this is the key to turning them into advocates...

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