Thinking outside the box!
May 09
Tweet Many people ask what our typical client is. Our answer – there really isn’t a typical client! We work with a huge range of clients from a massive cross section of business sectors. Although we provide telephone answering for clients you might deem as ‘typical’ for example accountants, solicitors, finance, recruitment and consultants we also work with businesses you might not consider...
Communication – The Missing Bit
Apr 15
Tweet Many Forms of Communication There are so many forms of communication nowadays it is really easy to lose track. Who knew that in my lifetime I would be able to hold a device in my hand and see and talk to a person in Australia. I never imagined when I was at school that I would be able to send a letter to someone anywhere in the world and have them receive it on their computer just...
Not So Great Networking
Oct 16
Tweet It is fair to say that I have been on the networking circuit for some time. I wouldn’t say I have ‘been around the block,’ as there are many more experienced networkers than me out there. That said I have gathered a fair amount of knowledge and some experience so far on my networking journey. Of course there has been fantastic moment and amazing connections and business done. However...
Hurdles
Jun 19
Tweet Business is tough and competition fierce. Business is as we all know, is tough, competition is fierce. Here in Cambridge we have recently lost HMV from the main area of the city centre. It got me thinking, as there is now just 1 specialist music and DVD retailer in the city. It is owned by the same group and it is unclear how long it will remain open. Looking at my own buying history...
Are you thinking of engaging an answering service, how can you choose one that fits for your business?
Apr 04
Tweet Thinking of engaging the services of a telephone answering service? Good for you, taking control and making sure you are providing fantastic customer service and ensuring you don’t miss any business. There are lots of service providers out there and in essence each does the same thing. However not all answering services are created equal. It really isn’t a, one size fits all first result...
Answer-it is 5 Years Old! With a Special Offer.
Mar 30
Tweet It’s hard to believe we are celebrating our 5th Birthday! It is shocking how fast 5 years has flown by. It is even more amazing that online statistics state that 95% of businesses fail within the first 5 years. We count ourselves among the 5% of survivors and having started up mid recession we are quite proud of our achivement. The 5% Club! To celebrate our 5th Birthday and a pat...
More Than Just Taking a Message.
Feb 16
Tweet I often attend networking meetings where my clients speak about the Answer-it service to other people (usually when introducing me to someone.) I quite often hear them say ‘they do more than just taking a message.’ Being on the inside it has made me stop and think about what we actually do beyond the mechanics of simply answering the phone on behalf of our clients and relaying a message...
Just one moment I’ll try to connect you……
Feb 03
Tweet ‘Call Forwarding ‘ or ‘Patching’ is something we at ‘Answer-it’ get asked about…. This is something that we sometimes get asked about. Yes we can do this for our clients. However following the old adage ‘Just because you can doesn’t mean you should.’ The following is why. If you are using a service such as ours and your calls have been diverted...
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