Are you thinking of engaging an answering service, how can you choose one that fits for your business?
Apr 04
Tweet Thinking of engaging the services of a telephone answering service? Good for you, taking control and making sure you are providing fantastic customer service and ensuring you don’t miss any business. There are lots of service providers out there and in essence each does the same thing. However not all answering services are created equal. It really isn’t a, one size fits all first result...
Mobile Phones for Business Vs Telephone Answering Service
May 12
Tweet Do you use a mobile phone for business? Is it the only number listed on your business card or is it one of many? If so I would like to think that the information I am about to share might make you rethink. Having asked people for their opinions about the use of mobile phones in a business environment, the following shares some of these views. As well as pointing out some pretty...
Telephone Answering Service Vs Auto Attendant (Press 1 then # to continue…..)
Aug 12
Tweet Auto Attendant – Your Thoughts I recently started asking people for the their thoughts about ‘telephone auto attendants.’ You know the ones, you either have to press a series of buttons and listen to seemingly never ending menus, if it is a really fancy system you can speak to the robot and it is meant to recognise what you need. More than likely it can’t...
Voicemail Vs Telephone Answering Service
Jun 29
Tweet Is it just me? I recently had an ‘is it just me’ moment. My ‘is it just me’ moment was about voicemail. I really dislike voicemail, I don’t like leaving it and I don’t like receiving it. I had to wonder if this was an irrational moment and whether anyone else felt the same way. Research shows that only 1 in 5 people will leave voice mail and the...
Guest Post ‘If you snooze you loose!’ By Richard White
Dec 03Tweet If you snooze you loose Sarah was looking for a copywriter to help with her website. She had asked her friends and had got a list of people to call. Now Sarah was working through the list and started to get really frustrated. Call after call resulted in a very polite voice mail message. Like so many other people, Sarah hated to leave a message. What is more, the recordings were so bad she...
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