Are you thinking of engaging an answering service, how can you choose one that fits for your business?
Apr 04
Tweet Thinking of engaging the services of a telephone answering service? Good for you, taking control and making sure you are providing fantastic customer service and ensuring you don’t miss any business. There are lots of service providers out there and in essence each does the same thing. However not all answering services are created equal. It really isn’t a, one size fits all first result...
Mobile Phones for Business Vs Telephone Answering Service
May 12
Tweet Do you use a mobile phone for business? Is it the only number listed on your business card or is it one of many? If so I would like to think that the information I am about to share might make you rethink. Having asked people for their opinions about the use of mobile phones in a business environment, the following shares some of these views. As well as pointing out some pretty...
CRASH Test your Customer Service
Jun 15
Tweet Would your business survive a CRASH Test in customer service? Contactability As a business are you contactable. Can customers reach you when they need something? Or do they leave a voice mail or have to dial one of the many numbers listed on your business card? Reliabilty Can your customers rely on you for consistent service? Surely this is the key to turning them into advocates...
What’s That? or How Does That Work?
Nov 12
Tweet ‘What’s that? or How does that work?’ When I meet people at various events and networking meetings, they invariably ask what I do. When I tell them about ‘Answer it’ a Tele PA / Telephone Answering Service. These are the 1st questions I get asked. So I thought as it was such a popular question, I would attempt to answer it here on my blog. Essentially Answer it takes telephone calls for...
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