Is that F for Freddie? The Phonetic Alphabet
Jul 15
Tweet Spelling out a name or reference over the phone can be tricky. Do you struggle on the telephone giving a reference number or spelling of a name, when on the telephone? It can be really difficult if the line is bad or if the person on the other end of the line has a strong accent. If so the Phonetic Alphabet is a pretty universal way to spell out something and be understood. It is also...
Telephone Answering Service Vs Auto Attendant (Press 1 then # to continue…..)
Aug 12
Tweet Auto Attendant – Your Thoughts I recently started asking people for the their thoughts about ‘telephone auto attendants.’ You know the ones, you either have to press a series of buttons and listen to seemingly never ending menus, if it is a really fancy system you can speak to the robot and it is meant to recognise what you need. More than likely it can’t...
Recent Comments