Voicemail Vs Telephone Answering Service
Jun 29
Tweet Is it just me? I recently had an ‘is it just me’ moment. My ‘is it just me’ moment was about voicemail. I really dislike voicemail, I don’t like leaving it and I don’t like receiving it. I had to wonder if this was an irrational moment and whether anyone else felt the same way. Research shows that only 1 in 5 people will leave voice mail and the...
CRASH Test your Customer Service
Jun 15
Tweet Would your business survive a CRASH Test in customer service? Contactability As a business are you contactable. Can customers reach you when they need something? Or do they leave a voice mail or have to dial one of the many numbers listed on your business card? Reliabilty Can your customers rely on you for consistent service? Surely this is the key to turning them into advocates...
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